This Telehealth Informed Consent (“Consent”) describes your rights, responsibilities, and the risks associated with receiving healthcare services via telehealth through ZZMed LLC (“ZZMed”).

By proceeding with telehealth services, you acknowledge that you have read, understood, and agree to this Consent.

1. Nature of Telehealth Services

Telehealth involves the use of electronic communications to enable healthcare providers to deliver services remotely.

These services may include:

• Consultation, evaluation, and treatment recommendations
• Review of medical history and health information
• Prescription of medications, if clinically appropriate
• Follow-up care and communication

Telehealth may be conducted via video, phone, or secure messaging platforms.

2. Role of ZZMed

ZZMed is a platform that facilitates access to licensed healthcare providers.

• ZZMed does not provide medical care, diagnosis, or treatment
• All medical services are provided by licensed providers or partner medical groups
• Any provider-patient relationship is between you and the provider, not ZZMed

3. Potential Benefits

Telehealth may offer:

• Increased convenience and accessibility
• Reduced need for in-person visits
• Faster access to care

4. Risks and Limitations

You understand and acknowledge the potential risks of telehealth, including:

• Limitations compared to in-person examinations
• Incomplete or inaccurate information due to lack of physical evaluation
• Technical issues, including interruptions, delays, or data transmission failures
• Potential risks to privacy despite reasonable safeguards

Telehealth may not be appropriate for all medical conditions.

5. No Guarantee of Outcomes

You understand that:

• Not all individuals are eligible for treatment
• Prescriptions are issued at the sole discretion of the provider
• Results may vary
• No guarantees are made regarding outcomes

6. Privacy and Security

Your information may be transmitted electronically as part of telehealth services.

While efforts are made to use secure systems:

• No system is completely secure
• There are inherent risks with electronic communication

Your information will be handled in accordance with applicable privacy laws and the ZZMed Privacy Policy.

7. Communications

You agree to receive communications related to your care, including:

• Appointment-related messages
• Follow-up instructions
• Care coordination communications

These communications may occur via electronic means.

8. Alternatives to Telehealth

You understand that alternatives to telehealth include:

• In-person medical visits
• Delaying treatment

You have the right to choose or decline telehealth services at any time.

9. Emergency Situations

Telehealth services are not appropriate for emergency conditions.

If you are experiencing a medical emergency:

• Call 911 immediately
• Seek in-person medical care

10. Right to Withdraw Consent

You may withdraw your consent to telehealth services at any time by discontinuing use of the Services.

However, withdrawal may limit your ability to receive care.

11. Patient Responsibilities

You agree to:

• Provide accurate and complete medical information
• Inform your provider of any changes in your condition
• Follow medical advice and treatment plans

12. Consent

By proceeding, you acknowledge that:

• You have read and understand this Telehealth Informed Consent
• You understand the risks, benefits, and limitations of telehealth
• You voluntarily consent to receive healthcare services via telehealth

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