Refund & Cancellation Policy

Effective Date: January 15, 2026
Last Updated: April 5, 2026

This Refund and Cancellation Policy outlines the terms related to cancellations, refunds, and payments associated with services facilitated through ZZMed LLC (“ZZMed”).

1. Nature of Payments

ZZMed does not process payments directly through this website.

All payments for medical services are:

  • Processed through third-party platforms, providers, or medical groups
  • Subject to the terms, policies, and billing practices of those entities

2. Refund Policy

Refunds are not guaranteed.

  • All refund requests are reviewed on a case-by-case basis
  • Eligibility for refunds is determined by the applicable medical provider or service partner
  • In most cases, services that have already been rendered are non-refundable

ZZMed does not issue refunds directly and is not responsible for refund decisions made by third-party providers.

3. Cancellations

Appointment cancellations and rescheduling are subject to provider policies.

  • Late cancellations or missed appointments may result in fees
  • Providers may require advance notice for cancellations

You are responsible for reviewing and complying with the applicable provider’s cancellation terms.

4. Subscription and Ongoing Services

If you enroll in a subscription or recurring service through a provider:

  • Billing terms, renewal policies, and cancellation procedures are determined by the provider
  • You are responsible for managing your subscription directly with the provider

ZZMed does not control or manage third-party subscription billing.

5. Chargebacks and Disputes

If you initiate a chargeback or payment dispute:

  • The matter will be handled by the payment processor and/or provider
  • ZZMed is not responsible for resolving payment disputes

We encourage you to contact the provider directly before initiating a dispute.

6. No Guarantee of Services

All services are subject to:

  • Clinical evaluation
  • Provider discretion
  • Eligibility requirements

Payment does not guarantee:

  • Treatment approval
  • Prescriptions
  • Specific outcomes

7. Contact

For questions related to this policy, contact:

ZZMed LLC
2618 San Miguel Drive #2081
Newport Beach, CA 92660
Email: info@zzmed.com

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