Refund & Cancellation Policy
Effective Date: January 15, 2026
Last Updated: April 5, 2026
This Refund and Cancellation Policy outlines the terms related to cancellations, refunds, and payments associated with services facilitated through ZZMed LLC (“ZZMed”).
1. Nature of Payments
ZZMed does not process payments directly through this website.
All payments for medical services are:
- Processed through third-party platforms, providers, or medical groups
- Subject to the terms, policies, and billing practices of those entities
2. Refund Policy
Refunds are not guaranteed.
- All refund requests are reviewed on a case-by-case basis
- Eligibility for refunds is determined by the applicable medical provider or service partner
- In most cases, services that have already been rendered are non-refundable
ZZMed does not issue refunds directly and is not responsible for refund decisions made by third-party providers.
3. Cancellations
Appointment cancellations and rescheduling are subject to provider policies.
- Late cancellations or missed appointments may result in fees
- Providers may require advance notice for cancellations
You are responsible for reviewing and complying with the applicable provider’s cancellation terms.
4. Subscription and Ongoing Services
If you enroll in a subscription or recurring service through a provider:
- Billing terms, renewal policies, and cancellation procedures are determined by the provider
- You are responsible for managing your subscription directly with the provider
ZZMed does not control or manage third-party subscription billing.
5. Chargebacks and Disputes
If you initiate a chargeback or payment dispute:
- The matter will be handled by the payment processor and/or provider
- ZZMed is not responsible for resolving payment disputes
We encourage you to contact the provider directly before initiating a dispute.
6. No Guarantee of Services
All services are subject to:
- Clinical evaluation
- Provider discretion
- Eligibility requirements
Payment does not guarantee:
- Treatment approval
- Prescriptions
- Specific outcomes
7. Contact
For questions related to this policy, contact:
ZZMed LLC
2618 San Miguel Drive #2081
Newport Beach, CA 92660
Email: info@zzmed.com

